Depending on how you use our store, we may collect information such as your name, billing and shipping address, email address, phone number, order details, account information, device information, browser information, and customer-service communications.

Information may be provided directly by you, collected automatically when you use our website, or received from service providers that help us operate our store.

• Process and fulfill orders.
• Provide customer service.
• Communicate about orders and account activity.
• Maintain website functionality and security.
• Prevent fraud and misuse.
• Improve our products, services, and customer experience.
• Comply with applicable legal obligations.

Our website and supporting services may use cookies and similar technologies to remember preferences, support checkout functionality, analyze website activity, and maintain security.

We may share information with service providers that perform functions such as website hosting, payment processing, order fulfillment, delivery, analytics, fraud prevention, customer support, and other operational services.

If our business or assets are reorganized, transferred, merged, or otherwise involved in a business transaction, information may be transferred as part of that transaction where permitted by law.

We use reasonable administrative and technical measures intended to protect information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for order processing, customer service, recordkeeping, legal compliance, dispute resolution, and other legitimate business purposes.

Depending on your jurisdiction, you may have rights relating to access, correction, deletion, portability, restriction, or objection concerning certain personal information.

Requests can be sent to service@norvelmere.com. We may need to verify your identity before completing a request.

Although our products include children's stationery and creative supplies, our online store is intended to be used by adults purchasing products for themselves, families, or children. We do not knowingly request children to provide personal information through the store independently.

Because our company and service providers may operate in different countries, information may be processed outside the country where you live, subject to applicable legal requirements.

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The current version published on norvelmere.com applies when you use the store.

For privacy questions or requests, email service@norvelmere.com or contact us by phone at +86 19925374077.